Our Policy
SPA SERVICES POLICY
* This policy is different than our permanent makeup policy. Please see permanent makeup policy below for details on permanent makeup services.
We appreciate your business and ask that our clients please give us a minimum of 24 hours notice prior to cancelling or rescheduling. Birds of Prey Artistry reserves the right to charge the card on file 50% of the service booked if cancelled or rescheduled within the 24 hour window of said appointment. If you are running late to your appointment you may possibly be charged and have to reschedule. No call no shows will be charge 100% of the service missed. No-call/no-shows for pre-paid procedures may face up to a $100 cancelation fee for lost time.
PERMANENT MAKEUP POLICY
*Pertains to Permanent Makeup & Microblading appointments only
Upon booking the client will immediately be sent a health waiver so that we can
ensure our client is the best candidate for the procedure they are requesting. We please ask that this waiver be filled out no later then 3 hours past the booking request. If the waiver is not filled out in a timely manner the appointment will be canceled as we take this waiver very seriously. This is a tattoo service, it is considered permanent.
In order to book your cosmetic tattooing appointment a $100 – $200 nonrefundable retainer is required to ensure your commitment to this service. We ask our client to choose their appointment dates carefully to avoid any
necessary fees. If you decide to not have the service done, no call, no show or
reschedule without 2 weeks notice you will forfeit your retainer and be required
to submit a new retainer. If you cancel the day of your appointment or no call no
show we reserve the right to charge 100% of the service. Clients booking
acknowledge this policy upon booking and authorizing their transaction. Most
clients plan ahead for these appointments and we are not always guaranteed to
fill the canceled slot. We are a commission paid based industry and we rely on
our clients to show up. All sales are final. If you are more than 30 minutes late to
your appointment you may not be able to be seen that day if we have clients
after you.
**No call no shows will be charge 100% of the service missed. No-call/no-shows for pre-paid procedures may face up to a $100 cancelation fee for lost time. If we have to call you and you are not running late / do not plan to show up to your appointment, you are considered a no call/no show **
If you are late and cannot be seen you forfeit your deposit and will have to
resubmit and book all over again. All sales and deposits/retainers are NONREFUNDABLE.
*Subject to change at any time.
